REM.Net - Complaint and Service Management - 8D Report
User Workshop
Topics Covered in Workshop
Instructors in this workshop show users how to create and maintain rejections, errors, procedures, and costs. Furthermore, participants will become acquainted with various evaluation possibilities.
The following topics are covered in the workshop:
- Using the REM.Net software
- Rejection and service management compliant with ISO 9000ff., QS 9000, VDA, and HACCP
- Flexible workflow management
- Acquisition, administration, and evaluation of internal and external rejections and their costs
- Acquisition of error place, type, and cost
- Corrective and preventative procedures
- Efficient administration of errors and procedures
- Short and long-term evaluations
- Immediate responses and shut down procedures
- 8D reports
- Online rejection assistant
- Status monitoring of procedures
- Escalation management for status, procedures, and target date monitoring with projected and actual dates and responsibilities
- Integrated evaluation planning with fully graphical statistics and analysis functions
- Multi-language support in application and movable data
Workshop Goal
After completing this workshop, participants will be able to administrate and evaluate cost-specific rejections according to type and status, as well as prepare and analyze results (data) and implement these in an appropriate form most beneficial for improving processing, products, or procedures.
Conditions
Only for CAQ AG Factory Systems software customers/users
Target Group
Members of management and specialized technicians in:
- Purchasing and sales
- Development and construction
- Quality management
- Incoming goods
- Job preparation
- Production
| Workshop Dates |
| Duration: |
1 Day |
Time: |
9 am - 4:30 pm |
GCC* Price: |
€ 396,- + tax |
| Standard Price: |
€ 440,- + tax |
| TSP-customer**: |
POA |
*) GFQ Corporate Card (GCC) holders receive a discount. Discount only applies if the GCC card is valid at the time of workshop and if valid GCC-ID number is used during online registration (www.GFQ.de).
**) For CAQ AG Factory Systems customers with a valid TSP (Top Service Pack) 25% of annual TSP dues are deducted from participation fees covering software user workshops.
Participants Receive the Following Services
 |
Group lunch |
 |
Coffee and cold drinks during breaks |
 |
Workshop completion certificate |
